Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability
organizational and time management skills Knowledge of help desk software and remote-control tools Strong analytical
service correspondence Must be familiar with help desk applications.
to Manage Engine tickets assigned by the ODM Help Desk· Ensure tickets assigned to you are accurate and
new users on all relevant system. Access the Help Desk to record, accept or resolve all IT calls that
new users on all relevant system. Access the Help Desk to record, accept or resolve all IT calls that
Purpose of the front desk administrator is to help ensure that the office runs smoothly and efficiently and be the “face” of Kreston Pretoria to clients and guests who will visit the office. The front desk administrator will utilize organizational and interpersonal skills to work with all employ
Purpose of the front desk administrator is to help ensure that the office runs smoothly and efficiently and be the “face” of Kreston Pretoria to clients and guests who will visit the office. The front desk administrator will utilize organizational and interpersonal skills to work with all employ