Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
based in Cape Town is looking for an experienced Service Engineer to join their vibrant team. The incumbent literate and capable of producing professional service reports Key responsibilities Ensure that all work
play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
between suppliers including effective management of service contracts. Provide guidance and oversight of purchasing policies or procedures. Student/Customer Engagement : Provide customer service support to students concerning
communication skills Key responsibilities Ensure effective customer satisfaction and after sales care Take full accountability new/potential customers along with a focused growth strategy at the existing customers in the allocated
various registrations - Income tax, VAT, PAYE, Customs (import and export), NPO, PBO, Turnover Tax, Estate
and efficiently. Preparing invoices for client services rendered. Professional Development : Keeping up-to-date
and efficiently. Preparing invoices for client services rendered. Professional Development : Keeping up-to-date