THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
monitoring, coaching & support. Very knowledgeable on all aspects of the products, processes and systems required
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop develop the call centre into a competitive business unit. Job Description The candidate will be responsible responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Management and development of staff according to Company and individual requirements Manage adherence to
respective Industries and Representatives across all business sectors. Excellent opportunity for a highly existing experience is essential for this role. The Company Secretary provides advice and support to Boards Governance in performing secretariat functions for the companys Health Medical Scheme. Assist the Head: Compliance Governance in performing secretariat functions for the companys Health Medical Scheme. Assist the Head: Compliance resignations and appointments). Assist in co-ordinating all Board meetings, Annual General Meetings, Committee
Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including line with merchandising, SAPC regulations and company standards. To ensure the operational viability and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration
routes and train them in accordance with the companies' standards and procedures. You should possess facilitate classroom training. Train and evaluate all Code 14 heavy duty drivers. Maintain records of training would be advantageous. Competitive Package with Company Benefits
Finalisation and Balancing of Payrolls for all Companies – Loading of Payments and conducting the Roll (third party and statutory deductions). Compile all Statutory payments for submission, UIF declarations (Including SSC and VET for Namibia) Payment of all garnishees, private liabilities, SARS ITA's and Benefits attendances. Payment off Weekly Allowances and Wages. All pay roll related queries submitted attend to and
customer facing role, sales, customer care, call centre etc. If you meet the above criteria, please send experience, customer engagement, call centre etc. Basic Commission Company Car Fuel Medical Aid Pension
Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including line with merchandising, SAPC regulations and company standards. To ensure the operational viability and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration