Customer Service Call Centre Manager Jobs in Gauteng
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Last 3 days
Call Centre Manager NEW
Johannesburg
PURPOSE OF THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision
Implement management controls to ensure that CLO’s meet and sustain agreed customer service, productivity
required to deliver outstanding customer service. Ensures that a customer focused, high performance/high
sales and distribution functions by improving customer service through analyzing, evaluating, and optimizing
related processes. Establishing and communicating service and performance metrics, monitoring and analyzing
share this job on whatsappCustomer Service Manager NEW
FreerecruitBoksburg
profitability and customer satisfaction for assigned contracts. ● Provide both service agreement, and time time and material program management. Requirements: ● Engineering Bachelor’s degree from an accredited experience in Services). ● Minimum of 3 additional years of experience in Customer Contract Management. Characteristics: identification and solution skills. The post Customer service Manager appeared first on freerecruit.co.za .
Call Centre Manager Johannesburg, South Africa NEW
Oxyon People Solutions LtdJohannesburg
Description PURPOSE OF THE JOB Manages and builds a high-performance call center of CLO's with a clear Implement management controls to ensure that CLO's meet and sustain agreed customer service, productivity required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analyzing, evaluating, and optimizing related processes. Establishing and communicating service and performance metrics, monitoring and analyzing
Customer Service Manger NEW
Johannesburg
R0 per year
Summary
The Customer Service Manager is responsible for attending to the necessary Responsibilities
- Manage NPS score for the company
- Ensuring customer satisfaction with regards regards to escalated services;
- Managing the necessary escalations received from clients via the Escalations: Customer Dependent (Top 60 BitCo Customers), business critical, no service and/or bad audio ;
- Going to meetings with Consultants for escalated customers;
Qualifications and Exper
Dutch Customer Service Agent NEW
Johannesburg
R22 000 Job Description
- Customer focused, results orientated individuals with sound problem-solving & engagements to customers.
German Speaking Customer Service Representative NEW
Believe Resourcing Pty LtdBraamfontein
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a German Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in German Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
Spanish Speaking Customer Service Agent NEW
Believe Resourcing Pty LtdBraamfontein
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in Spanish Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
Customer Service Representative Braamfontein, Johannesburg NEW
Believe Resourcing Pty LtdBraamfontein
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a German Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in German Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
Customer Service Agent Braamfontein, Johannesburg NEW
Believe Resourcing Pty LtdBraamfontein
freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in Spanish Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
Customer Relations Manager NEW
Johannesburg
R25 000,00 to R30 000,00 Monthly for all customers in the Warehouse and Logistics division as well as other related services as per agreed agreed customer expectationPlease Note: If you haven't received a response within two weeks
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