M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND
chicken products to both food service & retail Customers, seeks the services of an experienced Sales Representative in fish products & sales to FMCG & Food Service Distributors & HORECA Clients > have a strong
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets on different campaigns · Ensure that Customer Service standards are maintained in a highly pressurised those needs through the purchase of products or services · A requirement to work overtime or Saturdays
Tracker requires the services of a Direct Sales Agents at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets on different campaigns · Ensure that Customer Service standards are maintained in a highly pressurised those needs through the purchase of products or services · A requirement to work overtime or Saturdays
s driven with a focus on quality and customer service;
associated products in designated sales areas servicing a variety of customers in various industry sectors product information, engineering solutions and service levels which meet customers' valid requirements sales opportunities, and to promote after sales service and spare parts in the designated sales territory to distance) to build relationships and improve service levels Develop pricing supply contracts wherever
associated products in designated sales areas servicing a variety of customers in various industry sectors product information, engineering solutions and service levels which meet customers' valid requirements sales opportunities, and to promote after sales service and spare parts in the designated sales territory to distance) to build relationships and improve service levels Develop pricing supply contracts wherever
branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT · Manage
branch stock transfers, deliveries and customer service. 1. WAREHOUSE AND LOGISTICS EFFICIENCY · Contribute logistics problems while maintaining high levels of service delivery within budgetary requirements; · Monitor data to others in the business to aid customer service and cost improvements. 2. PEOPLE MANAGEMENT · Manage