A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
A position in the National Call Centre for an established company in Somerset West has become available essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 month
Requirements:
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 month
Requirements:
Accounting Training Consultant (POS 24081)
Somerset West
R 18 000 to Excel
answering client calls, listening to their concerns, and solving problems. They handle both inbound and outbound Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's to provide the caller with clear information and solutions. ▪ Accessing a situation – first call resolution stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk tickets)
answering client calls, listening to their concerns, and solving problems. They handle both inbound and outbound Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's to provide the caller with clear information and solutions. ▪ Accessing a situation – first call resolution stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk tickets)
/>Good communication skills
Formal Sales Training or qualification is a distinct advantage
Computer
essential
Valid drivers license
Cold calling and supporting existing clients
Basic
/>Basic salary and commission, company car will be provided
R30 - R 45000 pm com and Co Vehicle
are often called upon to provide support to clients to be able to provide additional training on solutions skills.
accuracy and quality.