Call Centre Customer Service Team Leaders Jobs in South Africa
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Team Leader Client Service Centre Call Centre
Jse Limited
Sandton
To manage the sales support team in the planning, execution, coordination, and quality assurance of all achievement of team operational deliverables. Provide input to the CSC (Client Service Centre) budget for Succession, Development and retention plan for the team. Make clear progress in building and retaining motivated 5 years experience in a Call Centre environment · 2 years experience in a team lead role · Experience
share this job on whatsappTeam Leader Service Centre Sandton
Jse LimitedSandton
To manage the sales support team in the planning, execution, coordination, and quality assurance of all achievement of team operational deliverables. Provide input to the CSC (Client Service Centre) budget for Succession, Development and retention plan for the team. Make clear progress in building and retaining motivated 5 years experience in a Call Centre environment · 2 years experience in a team lead role · Experience
Team Leader – Call Center NEW
HeadhuntersSouth Africa
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center. A wonderful Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities and expectations Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
Team Leader â Call Center NEW
Port Elizabeth
Monthly English speaking.
Call Centre Customer Service Manager Elandsfontein NEW
Treetop TalentSouth Africa
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
Call Centre
Johannesburg
- Customer Interaction: Handle incoming calls and inquiries with professionalism Solving: Assist customers by resolving issues and providing product/service information.
- Data Entry: Accurately log call details and customer information.
- Team Collaboration: g> Work closely with team members to ensure customer satisfaction and meet team goals.
Team Leader
The Skills MineJohannesburg
the warehouse operates at peak efficiency — with customer satisfaction the primary, goal — by supervising shipping methods Train and manage the warehouse team to solve day-to-day operational issues and reach company standards for productivity, quality, and customer service Maintain a safe and healthy work environment
Team Leader Call Center Port Elizabeth NEW
HeadhuntersSouth Africa
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center. A wonderful Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities and expectations Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
Call Centre Agent With Re5
Fourways
R10k - 16k per month dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
- Arrange Virtual Zoom or Team meetings for Advisors
- Arrange client reviews products and prices, and answer questions from customers.
- Capture new leads/clients on the CRM issued
- Follow up on Campaigns & In-house servicing
- Explain products - Handle and overcome
Call Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities:
- Supervise and manage a team of call centre agents.
- Monitor agent performance and
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