Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
To provide face to face service to customers / members that visit the clients offices and to deliver on scheme service level agreements to ensure the required customer focus standards are delivered Client service cooperate with peers and leader for best possible service delivery Compliance and Risk Management Defined Engage with clients to ensure swift resolution of queries and provide required customer service Provide specific -Engage with clients to ensure swift resolution of queries and provide required customer service -Provide
administration skills and able to build strong client relationships •Able to perform under pressure whilst advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment indent monitoring and ensure constant follow up with client and supplier until process is complete •Ensure Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure clients, Customer Customer Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates
CLIENT SERVICES CONSULTANT
Perm, Salary CTC up to 288 000-336 000+ Financial Services Company is seeking to employ a Client Service Consultant to telephonically service internal/external internal/external clients/brokers with regard to new business, switches, redemptions, deceased estates, transfers queries for all Domestic Unit Trusts, Offshore Mutual Funds, Individual Retirement Products & Endowment to:-
Ensuring an excellent quality of service is given to clients at all times
Online accounts verification
a seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible responsible for driving operational excellence, fostering client relationships, and spearheading strategic initiatives highest level of satisfaction and success for our clients. If you possess strong leadership skills, a customer-centric and a track record of delivering results in client services, we invite you to join our team and be part
its successful client service team, and we’re on the hunt for a qualified client service manager to drive will need a formidable understanding of all client service management requirements, the ability to excel this role: Represent the company’s products and services, using consumer research and deep and comprehensive Have a full understanding of the business and services we offer to maximise growth opportunities. Maintain relationships with existing clients to ensure they receive exceptional service and identify potential new
an administrative support role in the financial services industry
business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction, increase active client engagement and maintain positive client relations managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and exceptional customer service. Key qualifications and experience required for the Client Services Manager: Bachelors
business, the Client Services Manager will play a pivotal role in ensuring that all client service activities enhance client satisfaction, increase active client engagement and maintain positive client relations managing client service teams and developing strategies to improve service delivery and client satisfaction within the real estate agency sector. The Client Services Manager position calls for a confident and exceptional customer service. Key qualifications and experience required for the Client Services Manager: Bachelors
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst support on systems and services to clients across various markets and services, including specialized
What you’ll do: