TalentCru POSITION Service Ambassador LOCATION Pinelands SALARY R8 000 CTC SUMMARY Are you a self-starter strong positive attitude? Do you have a passion for service and technology? We are looking for a dedicated well-established company Our client is looking to employ a Service Embassasor based in Pinelands RESPONSIBILITIES CLIENT INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE PROCESS
literate and capable of producing professional service reportsKey responsibilities
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
products/services to their valued customers. They are committed to delivering exceptional customer service ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent to join Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
Key Performance Areas:
Chemical Stock Room:
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
both wealth and insure) and Support (management services functions like technology, human resources, etc management teams. Minimum requirements: Financial service experience Stakeholder management experience Top
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies