approval and/or order numbers are received. • Issuing tickets and travel bookings, including pre-seating, meal
documentation and providing time estimates for tickets. Frameworks / Skills: .NET Framework 5 .NET Core
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Previous experience
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Previous experience
MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows
MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows MS NDES - Network Device Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows
Azure-based software platform and resolving escalated tickets. Documentation Development: Develop comprehensive
troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer installation
any technical or operational issues on a service ticket are escalated efficiently. Ability to research