Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple an excellent customer experience by providing a customer-focused, right first-time service, managing any any customer complaints to a satisfactory conclusionTo respond to all contacts from both internal & & external customers made via all the available channelTo accurately capture data and enter it on to bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering recommendations, and providing information about services or products. Your primary role involves taking taking inbound calls from existing VMO2 customers, handling a variety of call types. These include billing billing enquiries, changes or updates to customer accounts and product-related questions. In addition to these
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated with customers to identify specific needs, whilst delivering a market leading customer service/experience to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated with customers to identify specific needs, whilst delivering a market leading customer service/experience to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
/>Applications.
• Ensures excellent customer service to patients including excellent communication
in line with Service Excellence: delivering outstanding and
personalized service, anticipating
anticipating the needs of customers, and addressing their
concerns promptly and effectively.
• Seeks
abilities, coupled with strong customer service skills and
a customer-centric disposition.
•
workshop
This role is ideal for a student or individual with basic qualifications looking to gain experience in an administrative setting. The successful candidate will assist with basic filing, administrative functions, and data capturing.
Requirements:
Chain Management or Logistics
â Previous admin or work experience would be an advantage
â
Reference: CTF018975-SL-1 An experienced FMCG/Retail Finance professional is required for this position. Having worked with the stores statistics and divisional exposure is ideally required. The position will involve assessing business viability, analysis, reporting and preparing management reports