you’ll do:
maintenance at Data Centres Gambling – 0800 Services: FreePBX extension management / manage call recordings Cloudflare
coach within a high paces sales and telesales call centre environment
Competencies:
·
least 2 years experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance
stands are used properly.Shopping Centre Marketing:
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
details and specifics will be discussed in the interview
As per our clients operational requirements