Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
update standard letters and documents for dealing with Customer queries.
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements on CLO's performance Ensure JD, KPI, expected standards are imbedded Performance Management of CLO's Monitor daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
years Minimum Qualification Required • Grade 12 / Standard 10 • Tertiary qualification will be beneficial
businesses and particular expertise in: 1. Insurance 2. Banking 3. Wealth and Investments 4. Retail 5. Telecommunication specific experience in: o AML (essential) and Banking audit experience o Experience with audit software Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure experience as an Audit Manager. Must have AML and banking experience. Office based role. Offices are very
As a Banking Solution Specialist, you will provide intermediary services that are personalised, efficient interactions with clients aim to make our client the bank of choice. The incumbent delivers exceptional service rapport with clients through multiple channels, e.g., calls, web, chat, and video. Take ownership of client Assist customers with online banking, mobile banking, and other digital banking services. Participate in programs and ongoing learning to develop knowledge of banking products, services, and processes. Assist customers
Business Analyst with one of their Investment Banking client within their Compliance Technolofgy Team Permanent role within one of our leading investment banking companies
NFR003715-Abi-1 A leading firm is seeking an Investment Banking Associate. You would be working on some of the Management. 5 or more years of Experience Investment Banking/Corporate Finance/Private Equity. MBA from a top
or more years of Experience Investment Banking/Corporate Finance/Private Equity.