Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
queries and complaints on first contact within the Clients Relationship Management environment
The incumbent the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update the relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated
Provide/ request feedback to various clients and stakeholders.
Follow-up with business
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
solutions and their successful application within client operations. Implementation Specialists play a crucial adoption and utilization of products or services within a client's business environment. Depot Connexion focus on deploying software solutions within our client organistions. We are searching for someone who to customize software according to client needs. Assessing client needs and requirements to ensure successful products or services Customizing and configuring systems or services to align with client specifications
currently looking for a B-BBEE Specialist to assist clients with generating, implementing and tracking various result in our clients obtaining a B-BBEE Certificate. The role advises and supports clients with queries based on new information and routine management of client expectations. It generates plans, drives projects but not limited to: Maintain relationship with clients to ensure retention Implementation of B-BBEE project different clients and service providers Keeping abreast of current industry, legislative and client- related
currently looking for a B-BBEE Specialist to assist clients with generating, implementing and tracking various result in our clients obtaining a B-BBEE Certificate. The role advises and supports clients with queries based on new information and routine management of client expectations. It generates plans, drives projects but not limited to: Maintain relationship with clients to ensure retention Implementation of B-BBEE project different clients and service providers Keeping abreast of current industry, legislative and client- related
markets and clients in order to grow sales. Establish and maintain close contact with key client representatives suitability of the potential business. Diversify service offerings into the mining sector, structural steel business opportunities and clients. Provide hands on customer and after sales service Develop and execute sales and fabrication processes Experience in steel service centres, suppliers, subcontracting
Our client, a leader in the financial sector is urgently looking for a Short Term Insurance Broker to include insurers, clients, and lead providers ● Build rapport and sell products to clients telephonically Convince clients to make use of the recommended products and services ● Provide ongoing service and support support to your client base ● Retention of existing business including renewal discussions ● Ensure compliance