(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed remote support to end users (Including WFH users) Managing and supporting incidents logged within SLA agreements support diagnosis and support for output device services Contribute to the end user knowledge base Escalating incidents and providing input to the end user problem management forum Ad Hoc assistance with projects and application
out servicing and repairs to various compressors and vacuum pumps in the workshop and in the field
Reference: BOK004323-LW-1 Field Service Technician Qualification Matric Relevant Technical Qualification out servicing and repairs to various compressors and vacuum pumps in the workshop and in the field Ensure Ensure customer service excellence to both internal and external customers Interpreting and understanding outs as and when required Refrigeration dryer service work and troubleshooting R 30000 - R 40000 - Monthly
Join my client as a Field Service Coordinator (The position is based in La Mercy , Durban you ready to own your spot on the team? As Field Service Coordinator , you'll be the ultimate maestro company field services teams and projects.
Your mission? To deliver top-notch services, real-time ul>
Plan, prioritize, and coordinate field services teams with finesse.
Ensure operational fast-paced, dynamic environment.
People management champ with a collaborative spirit.
Communication
firewalls would be advantageous.
Support Manager, the Field Service Technician performs tasks in the electrical and mechanical field including
including Maintenance, Servicing, Component change out, Repairs, Rebuilds and Troubleshooting on Earthmoving
after-sales service to customers
Diagnoses, overhauls, repairs, tunes, maintains and service diesel powered
machinery in the field as well as in the workshop.
Prepare and submit detailed field reports
Maintain
thereof and implement
Perform checks and services on a regular basis and detects possible faults
equipment supplier requires an experienced Field Service Technician with earthmoving equipment industry working knowledge of company Service Software (i.e. Sculi and Crane Management software). Prepare for jobs the other employees to follow. Maintains company service literature, and maintains a high awareness of technical procedures or technical rules. Follows the company Field Service policy and the code of conduct. Restrict the assigned. Responsible for ensuring that all field service equipment is compliant with health and Safety
working knowledge of company Service Software (i.e. Sculi and Crane Management software).
Prepare for
other employees to follow.
Maintains company service literature, and maintains a high awareness of technical
or technical rules.
Follows the company Field Service policy and the code of conduct.
Restrict
assigned.
Responsible for ensuring that all field service equipment is compliant with health and Safety
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude Monitor, Repair, Support and Manage Desktop & Notebook Hardware, Manage Windows Operating Systems, real time Comply to Company processes/policies Manage operational expenses and accurate recording of