well as product/technical training for new Lutron dealers. Co-ordination with the rest of the Lutron team processes
well as product/technical training for new Lutron dealers. Co-ordination with the rest of the Lutron team RMA processes Technical and design assistance to dealers on Lutron lighting & shading projects Task Confident approach to training of current and new dealers in Lutron Homeworks for residential installations representation of hardware requirements. Assist dealer network with on site troubleshooting and diagnosis
is looking for a dynamic individual to fill the Dealer Training Academy Manager position in Sales Organisation an integrated People Management Strategy for the Dealer Network aligned to Group and international standards to manage training facilities which service the Dealer Network in all regions throughout South Africa services to the rest of Africa identified markets Dealer Training Academy Manager Possible Tasks within and co-ordination of the annual Supervising the Dealer Training Academy BPO supplier in delivering the
Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally 2 years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre
Building and maintaining relationships with the dealer network. Ensuring correct escalation process internally 2 years in an Aftersales position at BMW SA or dealer level mandatory Minimum of 2 years in a call centre
Drive Dealer Management System literacy essential
allow current RSM's to focus more on Dealer Engagement and dealer process enhancements.
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responsible for all parts, in ensuring that not only dealers receive parts timeously, but also ensuring that and will focus on all vehicle parts to ensure dealers are effectively and efficiently assisted.
Ultimately from factory and ensuring deliveries are made to dealers in the shortest times possible.
Source and first pick rate and first fil rates.
Ensure dealers accounts are always up to standard.
Ensure pricings and achieving maximum GP margins.
Dealer performance analysis monthly.
Additional
with telephonic support to dealers and end users. On-site support to dealers and end users – South Africa SADC Countries. Training on DF products, training dealers and end users on the correct usage of the automation
African Automotive Training Industry (at either OEM, dealer-, component-retail or related level). Bachelor for all stakeholders (OEM, Brands, Dealer Network of 160 dealers) Apply now Please note only candidates