Account Manager Call Centre Experience Jobs in South Africa

Campaign Manager (call Centre)

 Accredited Resource Consulting Services

South Africa

PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess this role. As a Campaign Manager, you will be responsible for building and managing campaigns using various various platforms, including Excalibur (experience with this platform is beneficial), RocketMailer, and RealConnect RealConnect. Additionally, you will be tasked with managing data sets and utilizing your knowledge of the Excalibur (beneficial) RocketMailer RealConnect Managing data sets Knowledge of the collections environment

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Call Centre Operations Manager

 Pg Group

Bedfordview

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving driving efficiency and excellence within our contact centre operations. Your main objective will be to provide

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Call Centre Manager

 Headhunters

South Africa

industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful in Business Management or related field. 5 Years' management experience in a Call Centre environment & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – attention Responsibilities and expectations but not limited to: PEOPLE MANAGEMENT: Build & maintain a solid & respectful relationship with each individual who is part of the call centre structure. Document performance agreements for

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Call Centre Operations Manager Bedfordview

 Pg Group

Bedfordview

Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving driving efficiency and excellence within our contact centre operations. Your main objective will be to provide

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Call Centre Team Manager Sandton

 Nutun

Sandton

experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards remediation plans • Behavioural actions will be held accountable against the new Agency Leadership pledge • Assist

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Call Centre Agent 2024

 The Unlimited Group

Durban

Durban. We are seeking enthusiastic and energetic Call Centre agents to join our incredible team. You will

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Call Centre Agent Durban

 Saflin Consulting Ltd

eThekwini

 R10k - R15k

records of customer interactions, process customer accounts, and file documents as needed.  Feedback Collection: customer experience. Skills and Qualifications:  Proven customer support experience or experience as a client skills.  Ability to multitask, prioritize, and manage time effectively. Soft Skills:  Empathy and a customer-oriented approach.  Patience and ability to manage stress.  Strong problem-solving skills.  Effective Service Level (Response Time)  Resolution Rate  Call Handling Time  Customer Feedback Scores

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Call Centre Agent (outbound)

Observatory

6 months experience in sale environment

Call Centre Agent Pretoria

 Prosperitas Personnel

Pretoria

 R7000 CTC per month + incentives

client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible and outbound calls relating to legal collections, ensuring a positive customer experience while successfully growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts software and additional tools effectively to manage accounts and track progress - Address customer inquiries trends and regulations - Matric - Previous experience in a call center environment, preferably in legal

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Call Centre Agent Randburg

 Market Force

Randburg

Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable importantly, you believe in yourself Join our team to experience exceptional training, mentoring and professional You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will

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