Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience
to problem solve
customers receive the very best in service and account management. Our passion lies in the acquisition retention Ability to think outside the box and manage accounts strategically Ability to multi-task as candidates etc.) Ensure customer satisfaction to prevent account cancellation Experience, Qualifications and Skills:
complaint Ensure that once a complaint is closed, the account is handed back to the relevant department with remedial and corrective arrangements are completed Accountable for own complaints from inception to final response the Litigation Department to provide detailed accounts of the complaints and assisting them with relevant
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection:
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection: