industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
Clearance Certificates · Liaising with SARS Call Centre · Handling of Tax objectives CIPC · Submitting
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
submission of monthly financial results to Support Centre within in the set deadlines. Balance Sheet recons timeously submission of annual budget to Support Centre. Ensuring the Region's financial results forecast and timeously submission of forecasts to Support Centre. Ensuring proper stock management at units. Ensuring submission of daily financial reporting to Support Centre. Follow up immediately on areas of concern for timeously submission of monthly payroll to Support Centre. Handle insurance claims for the region where applicable
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with