up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will assessed): English, Xhosa, Zulu, Sotho and one other African language: Tswana, Pedi, Venda, Tsonga etc Computer
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will assessed): English, Xhosa, Zulu, Sotho and one other African language: Tswana, Pedi, Venda, Tsonga etc Computer
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email professionals/ contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets
SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL
SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL SALESMAN EXPERIENCE WILL BE CONSIDERED ONLY SOUTH AFRICAN CITIZENS WILL BE CONSIDERED MUST HAVE A CLEAN CRIMINAL