motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
Key Responsibilities:
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
department for maintenance to be done on a unit (after outgoing inspection) eg; previous ingoing inspection inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email maternity leave) Salary: R 14 000.00 pm Working hours 08:00 to 17:00 Monday to Friday
department for maintenance to be done on a unit (after outgoing inspection) eg; previous ingoing inspection inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email maternity leave) Salary: R 14 000.00 pm Working hours 08:00 to 17:00 Monday to Friday
identified by management are processed within 2 hours.
Interacting with medical aids, hospitals
training will be done within our Client Contact Centre for all successful candidates. The successful candidate
probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
progress and skills gained within the Client Contact Centre.
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
department for maintenance to be done on a unit (after outgoing inspection) eg; previous ingoing inspection sheets to compare to.
Working hours 08:00 to 17:00 Monday to Friday
The above