team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
accommodation, subsistence & travel allowances and airlines • Use of approved booking channels • Traveller
accommodation, subsistence & travel allowances and airlines • Use of approved booking channels • Traveller
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
details (transportation, accommodation, allowances, airlines) and ensure traveler compliance with policy Manage
details (transportation, accommodation, allowances, airlines) and ensure traveler compliance with policy Manage
or if requested by Branch Manager). Purchase of tickets for operators on training and transporting of operators
or if requested by Branch Manager). Purchase of tickets for operators on training and transporting of operators