terminology may be required. Needs to have experience in handling customers request, complaints and resolve in a a management roll. Needs to have experience in handling customers request, complaints and resolve in a
terminology may be required. Needs to have experience in handling customers request, complaints and resolve in a a management roll. Needs to have experience in handling customers request, complaints and resolve in a
targets are met, and customer interactions are handled professionally and efficiently. Customer Support: qualitative and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies Record-keeping: Follow and create communication scripts when handling different topics. Seize opportunities to upsell technologies. Problem-solving skills and ability to handle customer complaints effectively. Attention to detail
targets are met, and customer interactions are handled professionally and efficiently. Customer Support: qualitative and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies Record-keeping: Follow and create communication scripts when handling different topics. Seize opportunities to upsell technologies. Problem-solving skills and ability to handle customer complaints effectively. Attention to detail
operations. Responsibilities: Customer Interaction: Handle incoming queries and provide timely and accurate service representative. Strong phone contact handling skills and active listening. Familiarity with Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Namlog seeks experienced individual to handle all COD quotes, dedicated quotes (FTL) and 3rd party quotes client and operational teams within the company. Handling of quote requests Follow up on quotes are done through out the day if collections have been done Handling the 3rd party collections All queries are to be
customer satisfaction, resolve complaints, and handle escalations. 2.Evaluate overall performance in insights, and align efforts for cost management. 5.Handle contract escalations, communicate with stakeholders data retrieval. Exceptional Organizational skills handling complex tasks, projects, and deadlines. Strategic
customer satisfaction, resolve complaints, and handle escalations. 2.Evaluate overall performance in insights, and align efforts for cost management. 5.Handle contract escalations, communicate with stakeholders data retrieval. Exceptional Organizational skills handling complex tasks, projects, and deadlines. Strategic
operations. Responsibilities: Customer Interaction: Handle incoming queries and provide timely and accurate service representative. Strong phone contact handling skills and active listening. Familiarity with Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Namlog seeks experienced individual to handle all COD quotes, dedicated quotes (FTL) and 3rd party quotes client and operational teams within the company. Handling of quote requests Follow up on quotes are done through out the day if collections have been done Handling the 3rd party collections All queries are to be