including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational rotational shift work will be expected. DUTIES: Assist customers with technical software related queries Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
manage databases to store customer and product information. Implement and maintain secure payment gateways ensure continuity, sustainability and accuracy of information – for both front end and back-end systems. Maintain databases. Assist the Helpdesk in providing support to users and internal customers. Extract information from ensure a complete transfer of knowledge and information. Monitor website performance and identify areas
operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
Diploma in Information Systems BCom Information Systems BSc (Computer Science or Information Systems) Qualification objectives including communications planning, information distribution, performance reporting and management Coaching and Mentoring Coaching: The process of assisting individuals to set goals then supports the execution is assigned to an inexperienced individual and assists in a training and development or general support Leading and Supervising Coaching: The process of assisting individuals to set goals then supports the execution
Diploma in Information Systems BCom Information Systems BSc (Computer Science or Information Systems) Qualification objectives including communications planning, information distribution, performance reporting and management Coaching and Mentoring Coaching: The process of assisting individuals to set goals then supports the execution is assigned to an inexperienced individual and assists in a training and development or general support Leading and Supervising Coaching: The process of assisting individuals to set goals then supports the execution
looking for a T2 Security Analyst in Cape Town to assist the SecOps Tech Lead and Head of Security Operations contact during significant cyber security events Assist in the support of major incident handling within input and support for stakeholder communication. Assist and support the implementation of security controls protection etc for both the company and its clients Assist and support the building and maintenance of security rules/policies/filters/use cases and SOC tooling. Assist with the implementation of improvements as part
looking for a T2 Security Analyst in Cape Town to assist the SecOps Tech Lead and Head of Security Operations contact during significant cyber security events Assist in the support of major incident handling within input and support for stakeholder communication. Assist and support the implementation of security controls protection etc for both the company and its clients Assist and support the building and maintenance of security rules/policies/filters/use cases and SOC tooling. Assist with the implementation of improvements as part
improvement of QA processes and procedures. 7. Assist in regression testing and quality assurance activities Requirements: 1. Bachelor's degree in Computer Science, Information Technology, or related field would be advantageous
insights through reporting such as Power BI and assist the business in interpreting the data to make the timely technical support and troubleshooting assistance to end-users, resolving software issues to minimize issues. Qualification -B. Com Data Science, Information Technology or related qualification Experience
other functional and technical architects/analysts. Assist in uncovering and clearly identifying prospects' to synthesize complex topics into meaningful information and prepare materials appropriate for all business-level