Responsibility Area • Outbound calls - Sales of services and products • Administration - Processing of of sales agreement • Internal/External customer communication • Overflow Support Performance Indicators Indicators • Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met. • Ensure that customer information is correctly sales channels, support staff, internal/external customers and other relevant personnel in a professional
Responsibility Area • Outbound calls - Sales of services and products • Administration - Processing of of sales agreement • Internal/External customer communication • Overflow Support Performance Indicators Indicators • Initiate sales and inform customers of current specials, product information and other related activites current products and services. Ensure that monthly targets are met. • Ensure that customer information is correctly sales channels, support staff, internal/external customers and other relevant personnel in a professional
requires you to attend to day-to-day customer queries and to manage and update the product feature backlog new developments, ensuring readiness to support customers. REQUIREMENTS: Matric / Grade 12 1 - 2 years' years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES: Attending teams to ensure resolution of customer queries. Adhere to set customer standards. Communicating with
support to the business and its employees through managing the employee life cycle, providing efficiencies development requirements for the business: Work with managers to identify learning and development needs Identify Support management and line managers with coaching and mentoring Drive performance management process for skills development reporting and process management – with respect to BBBEE, EEA and FASSET (DoL) (DoL) Provide support with respect to talent management: Work with business to identify talent needs and