of the collections environment, specifically a Bank as a portfolio.
Requirements:
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
Job Purpose
To craft clear and engaging copy on complex projects, that guides users through digital experiences. Enabling and enticing users to achieve their goals and tasks with ease in line with the strategy of the business.
Job Responsibilities
of experience in product management, fintech, banking, or related industries Strong analytical skills management tools are a plus. Junior, Product, Manager, Banking, Finance
certification
Essential: IIBA certification FTI certification Banking experience SAFe certification and experience Agile the detail spectrum. Senior, Business Analyst, Banking, Jira, Confluence, Aris, SAFe, process mapping
of corporate, commercial, and/or relationship banking operations, financial products, risk management regulatory requirements.
/>