Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working collections targets and give clients feedback on their book
Administer KPIs, workflow and business pr
Introduction Excellent career opportunities for Cashbook Clerks to join a growing team within a large retailer. Description Responsibilities Process daily cashbooks Prepare daily and monthly bank reconciliations Reporting on transactions to management Queries resolution Reconcile cash sales Assist w
including daily receipting, transfers between bookings, allocations and assist with customer receipting queries, cash collection procedures and managing bookings in terms of standard terms and conditions. Performing suspense accounts. Preparing bookings for each departure and ensuring bookings meet the requirements to be be issued with a ticket • Ensuring all bookings are compliant with terms and conditions from a finance finance perspective • Performing booking cancellations according to terms and conditions, refund requests
system (Opera) Transfers to/from the properties booked and accurately confirmed for the right time and on correspondence and in PMS. Meal reservations booked and confirmed in advance with the travel desk / arrivals. Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full requests, tourism service bookings and arrival times. Follow up on all trade peak bookings within the portfolio portfolio, ensuring that the trade bookings are confirmed and updated by the end of September each year. Communication
system (Opera) Transfers to/from the properties booked and accurately confirmed for the right time and on correspondence and in PMS. Meal reservations booked and confirmed in advance with the travel desk / arrivals. Follow-up on all provisional bookings. Ensure that the bookings are confirmed with deposits / full requests, tourism service bookings and arrival times. Follow up on all trade peak bookings within the portfolio portfolio, ensuring that the trade bookings are confirmed and updated by the end of September each year. Communication
requests and bookings are correct, authorized and booked . Liaise with traveler regarding bookings e. provisional provisional booking details are acceptable or not; once accepted by traveler – confirm bookings and issue are kept to a minimum Keep records of all travel booking made and collate boarding passes for flights 2
requests and bookings are correct, authorized and booked . Liaise with traveler regarding bookings e. provisional provisional booking details are acceptable or not; once accepted by traveler – confirm bookings and issue are kept to a minimum Keep records of all travel booking made and collate boarding passes for flights 2
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able to work long hours You will ensure that all bookings are made correctly and executed accordingly, delivering and duty weekends, include quoting and making bookings. You will attach all supporting documents to the skills and experience dealing with many different bookings at the same time and attending to any driver problems and hospitality industry and experience with a booking system of some kind. R18 000 - R20 000pm ctc
able to work long hours You will ensure that all bookings are made correctly and executed accordingly, delivering and duty weekends, include quoting and making bookings. You will attach all supporting documents to the skills and experience dealing with many different bookings at the same time and attending to any driver problems and hospitality industry and experience with a booking system of some kind. R18 000 - R20 000pm ctc