Building campaigns using:
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg The Specialist Operations Centre must have experience in developing business cases to propose and implement are being consumed efficiently by business units - Develop business cases to propose and implement additional Global IM and use this to propose solutions to business in conjunction with the relevant Technical Specialists
PowerPoint and Outlook
Requirements experience in OpenText Archive Centre
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Specific Duties to Be Performed: 1. Manage Control Room Team. 2. Monitor all cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming the JD and monitoring require
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Specific Duties to Be Performed: 1. Manage Control Room Team. 2. Monitor all cameras in Control Room. 3. Monitor and observe staff movement and procedural compliance. 4. Time based CCTV monitoring template to be completed by the Operator at set time intervals confirming the JD and monitoring require