position of App Operations Manager (Payments Platform). As an Operations Manager, you will be responsible and customer satisfaction. This will include managing audit findings, fraud operations, AML operations queries, refunds management, reconciliations, incident management and the management of operational issues maintain compliance Providing indirect monthly management and supervision of the front-line customer servicing implementing incident response protocols to effectively manage operational disruptions, security breaches, and
for the position of Operations and Maintenance Manager (Network Infrastructure). The purpose of this position relationship with contractors and subcontractors, managing the performance of vendors in line with deliverables SLAs, quality, and performance management criteria Monitoring and managing the performance of the passive passive infrastructure using best business processes and practices to deliver uptime to all clients on the reports for use by internal operations team, management, and tenants, capturing performance trends against
applications for the position of Insurance Product Manager, forming part of the commercial team. The commercial priorities with the engineering teams and lead business development for strategic multi-country partnership partnership opportunities. The Insurance Product Manager's role will be to provide strategic leadership, industry industry expertise and portfolio management to create insurance products in a telecommunication environment the footprint in Africa. In addition, you will manage and co-ordinate key stakeholders to define the
Organisation Effectiveness (OE) agenda for defined business units within the company and will be required executive leaders and HRBPs to align functions to the business strategy through proactive and continuous diagnosis organisational improvements Support company-wide digital transformation projects as well as business unit specific efficiency agenda for defined business areas by assessing and improving OE metrics such as average span span, deepest layers, management ratios, ineffective line managers, employment costs and other metrics
Organisation Effectiveness (OE) agenda for defined business units within the company and will be required executive leaders and HRBPs to align functions to the business strategy through proactive and continuous diagnosis organisational improvements Support company-wide digital transformation projects as well as business unit specific efficiency agenda for defined business areas by assessing and improving OE metrics such as average span span, deepest layers, management ratios, ineffective line managers, employment costs and other metrics
Supporting and assisting with the development and management of the 3-to-5-year Cyber Security Strategy Achieving Cyber Security Maturity levels Building relevant Business Cases for key initiatives and existing planned security governance across the entity Actively managing risks on the Cyber Risk Register from intake to assessments with the Business to ensure current and emerging risks are monitored and managed Providing proactive to the Business Monitoring and reporting on Process and Control Compliance Providing management with recommended
responsible for conducting operational audits, managing inbound leads, fostering technical collaboration (SLAs), escalation matrices, and contact points Managing the vetting process of inbound leads, identifying platforms Collaborating with the Technical Project Manager to ensure mini app partners are technically compliant
the effective and accurate billing of the owned, managed and supported power infrastructure. View our other the effective and accurate billing of the owned, managed and supported power infrastructure Realising site-specific metering solutions to ensure sound financial management in all billing and metering activities Responsible