standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
We are urgently seeking experienced Collections Agents. This is a full-time on-site role located in Umhlanga Umhlanga for an Experienced Debt Collection Agent . As a Debt Collection Agent, you will need to be assertive negotiation skills. You will be responsible for collecting outstanding debts from clients, establishing experience as a Debt Collection Agent Knowledge of legal guidelines for debt collection Excellent communication
advice to members of the internal Specialised Collections unit. They will be required to plan, execute legal actions in co-ordination to improve on collections success. KEY PERFORMANCE AREAS: Under the management members of Specialized Collection Unit. Assist Case Agents with direct debt collections negotiations and Execution of legal actions in line with agreed collections strategy inclusive but not limited to: o Drafting manage legal actions in co-ordination to improve collections success. Initiation to finalisation of foreclosure
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support