Call Centre Consultants In Eskom%2Cpta Jobs in Cape Town
- Cape Town Region (11)
- South Africa (8)
- Cape Town City Centre (2)
- Ottery (2)
- Goodwood (1)
Customer service / support
- Permanent
- Last 7 days (6)
Inbound Client Contact Centre Administrator
Masa Outsourcing Ltd
South Africa
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
share this job on whatsappClient Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Leasing Clerk R14 000
West Coast PersonnelCape Town Region
R14 000 inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings
Clerk Century City
West Coast PersonnelCape Town Region
R14 000 inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings
Client Services Team Leader Cape Town
Ntice Sourcing SolutionsCape Town Region
manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity coaching and one-on-ones to ensure that all consultants have the necessary tools, resources, skills, Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Client Services Team Leader Market Related
Ntice Sourcing SolutionsCape Town Region
manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity coaching and one-on-ones to ensure that all consultants have the necessary tools, resources, skills, Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
Client Service Administrator
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Client Service Administrator Cape Town
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Team Leader Cape Town
CareerboxCape Town Region
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Claims Assessor Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
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