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Call Centre Quality Coach Jobs in Johannesburg, Gauteng

Jobs 1-10 of 17

Call Centre Agent NEW

 The Hr CompanyCentral Johannesburg

Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able


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Call Centre Agent Jhb - Central NEW

 The Hr CompanyCentral Johannesburg

Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able


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Centre Manager Rosebank

 Outside CapitalJohannesburg

Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of structures and team processes Coaching & Training: Ongoing Coaching & identification of training


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Contact Centre Consultant NEW

 Clicks Group LimitedRoodepoort

We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails time keeping and quality assurance. Quality Outputs of the Job: • Duties : To receive calls, mails, faxes attend to customer queries. • Answer telephonic calls timeously decreasing holding time (Achieve overall


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Contact Centre Consultant Roodepoort NEW

 Clicks Group LimitedRoodepoort

We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails time keeping and quality assurance. Quality Outputs of the Job: • Duties : To receive calls, mails, faxes attend to customer queries. • Answer telephonic calls timeously decreasing holding time (Achieve overall


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Communication Centre: Support Manager - Rosebank

 Outside CapitalJohannesburg

Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of structures and team processes Coaching & Training: Ongoing Coaching & identification of training


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Junior Customer Relations Officer Midrand

 Catch RecruitMidrand

Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student


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Junior Customer Relations Officer

 Catch RecruitMidrand

Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM supports all members of the Customer Relations Centre team to ensure the efficient resolution of student


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Head Of Reception Johannesburg

 The Gym CompanyJohannesburg  R20 000 - R26 000 (Neg)

supervise the welcome desk teams, providing guidance, coaching, and performance feedback. Foster a positive and


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Customer Care Team Leader Samrand Centurion

 Communica GroupSouth Africa

representatives' performance and provide ongoing coaching and feedback Resolve customer complaints and inquiries


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