Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
Promote sales and enhance customer satisfaction by efficiently managing internal sales processes and providing professional support and consultation to customers and staff. Minimum Requirements and Qualifications: Matric / Grade 12 3 years experience in customer service, including sales and lead gen
Promote sales and enhance customer satisfaction by efficiently managing internal sales processes and providing professional support and consultation to customers and staff. Minimum Requirements and Qualifications: Matric / Grade 12 3 years experience in customer service, including sales and lead gen
Job Title : Fitment Centre Manager Division : PG Glass Area : Boksburg Closing Date : 31st May 2024 PG services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, replace glass in homes and buildings. A 24-hour contact centre is available to serve customers and process SmartGlass® products. Join Our Team as a Fitment Centre Manager: Are you ready to take the helm of a dynamic in our Fitment Centre? We're seeking a proactive and results-oriented Fitment Centre Manager to lead
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
is currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible responsible for achieving the Open Access Data Centre sales target by generating new sales and growing collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft packages
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role Prior sales experience
Internal Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least one to three years' experience in the insurance industry. In a sales environment the right attitude makes the difference, so the
telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit.co