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Contact Centre Manager Jobs in Johannesburg, Gauteng

Jobs 1-10 of 1770

Centre Manager Rosebank

 Humankind GroupNorth Johannesburg

HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle decisions, and manage workflow efficiently. Managerial Functions: Oversee performance management, recruitment recruitment, and general people management. Coaching & Training: Provide ongoing coaching, identify training product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused


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Communication Centre: Support Manager

 Humankind GroupNorth Johannesburg

HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: Lead implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle decisions, and manage workflow efficiently. Managerial Functions: Oversee performance management, recruitment recruitment, and general people management. Coaching & Training: Provide ongoing coaching, identify training product and process knowledge Proven Call Centre management experience preferred Key Competencies: Client-focused


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Call Centre Agent Centurion

 Boffin And FundiSouth Africa

We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager and transparent work environment. Performance management and disciplinary actions. Facilitate training team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create


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Call Centre Agent/call Centre Team Leader Market Related

 Boffin And FundiSouth Africa

We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager and transparent work environment. Performance management and disciplinary actions. Facilitate training team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create


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Insurance Management Product Manager

Johannesburg  Negotiable

industry is recruiting for an Insurance Management Product manager for a 6-12 month contract.

Your leadership, industry expertise, and portfolio management to develop insurance products within a telecommunications skills

Champion Insurance Management Product Strategy Execution:

Senior Manager- Service Management

Johannesburg

channelProject Management:

  • Motivate, develop and manage the execution of agreed monitoring and compliance of Projects
  • Contract management in line with Procurement Policies
  • Co-ordinate />
    • Project management in a client facing role
    • At least 3-5 years experience in Service Management experience experience in a management role
    • At least 3-5 years experience in Vendor Management experience in in a management role
    • Legal and regulatory knowledge
    • Experience in managing SLAs, contracts


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Book Manager / Account Manager / Revenue Manager - Randburg

Johannesburg  R1 mill p.a.

Call centre (Randburg - collections) requires a book manager to:

Manage large accounts, working improve success rate

Collections/ credit management experience is required

5 years experience required

Tertiary qualification in credit management / customer services is required

Salary


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Financial Manager

Johannesburg  Annually

be responsible for the full financial management function, including but not limited reporting

  • Budgeting
  • Forecasting
  • Managing a team
  • Minimum requirements:

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    Credit Manager

    Johannesburg  1000000

    Your role requires you to manage a team of 50 staff members and ensure the efficient operation of accounts focus on subscriber base chum management and debit order collection management.

    Your duties include driven

  • Meticulous organisational and time management skills

  • APPLY NOW!

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    Financial Manager

    Johannesburg  1 000 000

    analysis

  • Operational experience
  • Cash flow management
  • Analyse financial performance, identify


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    Average Annual Salary

    for Contact Centre Manager jobs in Johannesburg, Gauteng
    R 559,163

    No. of Jobs added in the last week

    for this search.
    555