focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements
focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements
in managing contact centres Proven ability to work independently and efficiently manage a contact centre
Duties will include but not be limited to:
Reference: JHB000351-JG-1 A leader in the ICT services sector is looking for an Account Manager within their Sales Department to join their team. The Account Manager will be responsible for a portfolio of clients and will assist to grow the company by finding leads, closing sales, supporting existin