structuring of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Contact Centre operations by monitoring actual performance, completing system analyses, and managing Ensure that the Contact Centre team is aware of their responsibilities in terms of managing risks and taking
structuring of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Contact Centre operations by monitoring actual performance, completing system analyses, and managing Ensure that the Contact Centre team is aware of their responsibilities in terms of managing risks and taking
Relevant National Diploma in Call Centre / Contact Centre Management or a related field Minimum of 3 years
perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving
perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving
energy, engagement and enthusiasm With Contact Centre Manager, take co-responsibility for management
energy, engagement and enthusiasm With Contact Centre Manager, take co-responsibility for management
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance tracking, coaching, and management Quality assurance as per strict quality standards Facilit
in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize: Manage and motivate a
in our bustling Contact Centre. Here's how you'll make waves: Lead and Energize: Manage and motivate a