and customer-focused Counter Sales Person to join the team Key Responsibilities: Greet customers in a product recommendations and technical advice to customers, helping them find the right solutions for their Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty to our teams including warehouse and logistics to fulfill customer orders and ensure timely delivery. Stay informed updates, promotions, and industry trends, providing customers with up-to-date information. Assist with inventory
team. Establish and nurture relationships with customers to facilitate debt collection. Receive and process transactions, including discounts and rebates. Handle customer claims such as damages and pricing discrepancies copy invoices to customers at month-end. Address and resolve queries appearing on customer accounts promptly manner. Prepare monthly customer reconciliations. Familiarity with customer trading terms and processing with policy requirements. Conduct A/R analysis by customer and perform accruals/provisions as needed. Undertake
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
benefits, and value propositions to potential customers. Prepare and deliver compelling sales proposals Build and nurture strong relationships with customers, influencers, and key stakeholders, acting as marketing, engineering, and customer service to ensure seamless delivery and customer satisfaction. Stay informed exceeding sales targets and delivering exceptional customer service. Ability to work independently and collaboratively
of the Branch. Develops strategies to improve customer service, drive store sales, increase profitability that will increase sales and grow the existing customer base. Maintain high store standards and conditions positive environment. He or she will also ensure customer needs are met, complaints are resolved, and service understand and analyse sales performance metrics. Solid customer service attitude with excellent negotiation skills
Assistants. Liaise with and take briefs from customers, conduct quality checks on printed materials, techniques
manager in Durban Experienced in Management of multi-customer warehouses, distribution and site delivery operations of course. Strong focus on achievement of set customer KPI's and company financial as well as other logistics Financial logistics management exposure – P&L and Customer Profitability reporting and control. Including Superior client management skills across multiple customers. R 55 000 - R 60 000
manager in Durban Experienced in Management of multi-customer warehouses, distribution and site delivery operations of course. Strong focus on achievement of set customer KPI's and company financial as well as other logistics Financial logistics management exposure – P&L and Customer Profitability reporting and control. Including Superior client management skills across multiple customers. R 55 000 - R 60 000
Safety systems comply with required standards. Key customers for this role would include Senior Management Management, Production Department, External Customers, Dispatch Department and the Technical Department. Working
work closely with the internal team to ensure customer satisfaction and will be instrumental in securing approach, excellent communication skills, and a customer-centric mindset. The ability to understand technical