greatest care and now boast an exceptional team of highly qualified, well-experienced and caring people
greatest care and now boast an exceptional team of highly qualified, well-experienced and caring people
resources. To execute the company sales strategy and customer service -objectives for the Sub Depot. Key performance Operations Management Supplier Management Sales and Customer Retention Safety and Training Leadership and Management Sales & Customer Service · Take overall responsibility for customer service. Maintain customer relationship staff both on the market and on selling and customer care methodologies · Ensure credit management criteria business is adhered to · Overall responsibility for customer service, CSI score enhancement, management, and
resources. To execute the company sales strategy and customer service -objectives for the Sub Depot. Key performance Operations Management Supplier Management Sales and Customer Retention Safety and Training Leadership and Management Sales & Customer Service · Take overall responsibility for customer service. Maintain customer relationship staff both on the market and on selling and customer care methodologies · Ensure credit management criteria business is adhered to · Overall responsibility for customer service, CSI score enhancement, management, and
first aid when necessary, and coordinating follow-up care. Collaborate with other departments, such as human
accounts and loyalty accounts • Making sure that all customer details are updated on the system, should anything delivery issues • Follow up on deliveries to customers • Answering of incoming calls and converting inquiries accounts and cash customers are served promptly by all sales staff • Handling of customer complaints • Updating to management • Regularly evaluate the account customers buying experience and propose adjustments when and updating of customer data base for marketing purposes • Make sure all customers are visited on a
accounts and loyalty accounts • Making sure that all customer details are updated on the system, should anything delivery issues • Follow up on deliveries to customers • Answering of incoming calls and converting inquiries accounts and cash customers are served promptly by all sales staff • Handling of customer complaints • Updating to management • Regularly evaluate the account customers buying experience and propose adjustments when and updating of customer data base for marketing purposes • Make sure all customers are visited on a
understand customer service & product needs. Managing and growing new and existing customers. Effective Effective and goal orientated customer visits to grow market share in the region. Keep up to date with product other training requirements. Educate and train customers on the benefits of Agricultural Parts & Commodities feedback to dealers and Management and manage customer problems and concerns. Responsible for all sales administrational functions in the region. Assist and advise customers on technical product information. Prepare and
understand customer service & product needs. Managing and growing new and existing customers. Effective Effective and goal orientated customer visits to grow market share in the region. Keep up to date with product other training requirements. Educate and train customers on the benefits of Agricultural Parts & Commodities feedback to dealers and Management and manage customer problems and concerns. Responsible for all sales administrational functions in the region. Assist and advise customers on technical product information. Prepare and
applicable customers. Achieve monthly sales and stock targets. Liaise with vendors and customers to identify product and training information to sales and customers. Track and share market knowledge on competitive current. Represent Pinnacle and/or Vendor(s) at customer engagements and conferences. Deliver vendor presentations teams and customer landscape. Become entrenched as a trusted advisor to colleagues and customers. Partake products/solutions accurately as per vendor or customer requirements. Pricelist management Ensure vendor