The main purpose is to optimize customer experience, collaborate with internal partners, stay updated projects effectively. Customer Experience : Cultivate strong customer relationships and establish solution-driven internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Bakery Product/Equipment meet customer demands. Market Awareness : Develop strategic plans to identify potential customers and Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
or Cape Town. The main purpose is to optimize customer experience, collaborate with internal partners manage multiple projects. Customer Experience: Cultivate strong customer relationships and establish solution-driven internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Product/Equipment meet customer demands. Market Awareness: Develop strategic plans to identify potential customers and convert Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
and earnings and provide insights to the Senior Customer Success Managers. • Administrative Support: Handle audits. • Client Relationship Management: Build and maintain positive relationships with clients by ensuring Team Collaboration: Collaborate with the Senior customer success managers and other team members to brainstorm
and earnings and provide insights to the Senior Customer Success Managers. • Administrative Support: Handle audits. • Client Relationship Management: Build and maintain positive relationships with clients by ensuring Team Collaboration: Collaborate with the Senior customer success managers and other team members to brainstorm
high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective and resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the
metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance and maintain relationships with internal and external stakeholders, including customers, partners, and teams, such as sales, product development, and customer service, to ensure alignment and effective communication
metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance and maintain relationships with internal and external stakeholders, including customers, partners, and teams, such as sales, product development, and customer service, to ensure alignment and effective communication
media, mailers, events, social media marketing, customer loyalty programs Work closely with Rectron marketing success/failure of activity Customer and Sales Enablement- Face to face or online for customers and internal Based Based on requirements of customers, awareness that needs to be driven, or Events In-person events focusing spray and pray approach. CIS, eg is targeted to customers who purchase Server licenses, hardware and storage are sent to sales to follow up on to ensure all customers are contacted and nurtured to close a lead and
media, mailers, events, social media marketing, customer loyalty programs Work closely with Rectron marketing success/failure of activity Customer and Sales Enablement- Face to face or online for customers and internal Based Based on requirements of customers, awareness that needs to be driven, or Events In-person events focusing spray and pray approach. CIS, eg is targeted to customers who purchase Server licenses, hardware and storage are sent to sales to follow up on to ensure all customers are contacted and nurtured to close a lead and
resources that support their sales initiatives Customer Relationship Management develop and implement an effective that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the Peter" platform ensure timeous resolutions of all customer complaints within SLA requirements accurate and