maintaining the client data base, contracts and account information. Previous experience in a similar position
Overview You will be responsible to provide vehicle finance to those who have been unable to obtain credit complaint Ensure that once a complaint is closed, the account is handed back to the relevant department with remedial and corrective arrangements are completed Accountable for own complaints from inception to final response the Litigation Department to provide detailed accounts of the complaints and assisting them with relevant
Foster a culture of continuous improvement and accountability within the customer care teams. Conduct regular stakeholders, including operations, sales, marketing, and finance teams. Connect the customer care team closely with
Foster a culture of continuous improvement and accountability within the customer care teams. Conduct regular stakeholders, including operations, sales, marketing, and finance teams. Connect the customer care team closely with
to problem solve
maintaining the client data base, contracts and account information. Previous experience in a similar position
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection:
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection:
to:
Internal Daily relationships with:
• Finance Division to improve on service delivery issues
limited to: Internal Daily relationships with: • Finance Division to improve on service delivery issues