services of an experienced & passionate Front of House Restaurant Manager. The ideal Candidate will – > Please quote: MAN/REST The post Restaurant Front of House Management appeared first on freerecruit.co.za
in Stellenbosch is looking for a senior front of house manager. Must have experience in a busy Restaurant with the ability to manage a complete front of house Restaurant operation. Applicants must be well spoken Reference RA71 when applying. The post Front of House Restaurant Manager – Stellenbosch appeared first
hospitality by managing reservations, assisting guests with inquiries, and ensuring smooth operations focused on the Restaurant Reservations but the Guest House and Boutique forms part of the scope of work sufficient by placing orders with suppliers. Guest House Liasing with Events Department and Perfect Hideaways calendars. Ordering of guest amenities and other supplies when needed. Preparation of house before arrival and and doing checks upon departure of guests. Handling the check in and check out processes. Qualifications:
hospitality by managing reservations, assisting guests with inquiries, and ensuring smooth operations focused on the Restaurant Reservations but the Guest House and Boutique forms part of the scope of work sufficient by placing orders with suppliers. Guest House Liasing with Events Department and Perfect Hideaways calendars. Ordering of guest amenities and other supplies when needed. Preparation of house before arrival and and doing checks upon departure of guests. Handling the check in and check out processes. Qualifications:
standards of excellence
Effective guest interaction to enhance guest satisfaction
Effective management
/>Communication with kitchen and lodge front of house staff to ensure the smooth running of the department
ensuring the smooth operation of the front office and guest services at the resort. Overall, as a resort front pivotal in creating a positive first impression for guests and ensuring their overall satisfaction during operations, including guest check-in and check-out procedures, reservations, guest services, and room assignments service to guests.
Handling Guest Concerns: Address and resolve any guest concerns complaints in a timely and professional manner to ensure guest satisfaction.
Budget Management:
intense property Focus on Guest experience delivery from kitchen (back of house) & bar and waitron departments departments (front of house) Accustomed to reporting systems – daily & weekly; presenting month end
intense property Focus on Guest experience delivery from kitchen (back of house) & bar and waitron departments departments (front of house) Accustomed to reporting systems – daily & weekly; presenting month end
responding to guest inquiries, comments, and complaints.
presentable