An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby
An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role report to the Helpdesk Supervisor. Job Purpose: To receive incoming calls to the helpdesk and log all calls completion. Maintain communication between the helpdesk and the caller. Ensure the caller is satisfied continuity. Provide reports and feedback to the Helpdesk Supervisor on all follow-ups and calls to be able schedule drawn up by the help desk supervisor. Each Helpdesk operator will be allocated a week to be on standby
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O
services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting manner through the effective implementation of helpdesk and application software.
seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional Experience: Minimum of 5 years of experience in a Helpdesk role, demonstrating a track record of excellence
devices
you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or
Analysis Logistics, transport, or freight management Helpdesk and task management software Relational Databases
communication to Team Members to ensure connect(helpdesk) tickets are answered in a timeous and efficient