email and server support Keeping documentation and helpdesk tickets up to date Any additional IT related tasks
Zendesk program. Attend to assigned Zendesk Helpdesk tickets Monitor Network health and create work-orders exclusive to; ensure all calls are logged in Helpdesk before responding to them ensure all calls allocated before closure assist with the maintenance of Helpdesk assist fellow colleagues whenever required to
Reference: CPT006960-ST-1 IT HELPDESK SUPPORT SPECIALIST - EE Candidates preferred SANDTON R 480 000 iManage) Minimum of 5 years legal experience in an IT Helpdesk capacity (non-negotiable) iManage skills will advantage End-support: Handle user requests via the Helpdesk system, telephone and e-mail. Provide timely and
and manage active directory user accounts Overse helpdesk activities Asset management Office management
End-User Support Handle user requests via the Helpdesk system, telephone and e-mail Provide timely and iManage) Minimum of 5 years legal experience in an IT Helpdesk capacity (non-negotiable) Only candidates with
Centre. Desired Experience & Qualification - Helpdesk Support - Assisting Clients with Fibre Connectivity
and IT qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role
and IT qualification (minimum A/N) Experience in Helpdesk/1st Line Support The right person for this role
such as backups. Experience within a Helpdesk environment and Helpdesk software. e.g. OTRS/Heat/Zendesk or
analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain Customer