progress in resolving their complaints Creating preventative & proactive methods of resolving complaints have been used to resolve complaints Monitor number of clients retained after resolving a complaint The
proactive, innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed
quality Contact Centre with regard to attending and resolving voice calls received; ● Report to the Stakeholders
our customers, ensuring their needs are met and resolving any issues they may have. As a Customer Service
inquiring mind to address clients' needs and resolve claims effectively.HOURS:
secure successful and ongoing customer relations. Resolve issues that arise and on all levels of the agreement to both the CLIENT and Management. Effectively resolving all issues and completing communication deadlines
Duties: Process orders and quotes Manage (and resolve) issues as rapidly and as accurately as is possible
Duties: Process orders and quotes Manage (and resolve) issues as rapidly and as accurately as is possible
contracting will be discussed further during the hiring process. Additional Support and Work Facilitation