Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling inquiries, service requests and complaints • Providing customers with the organisation's services and product our Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Job Purpose: The primary purpose of the Customer Service Representative role is to create the highest level OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical
organization specializing in Sales, Marketing, Training & Development and Brand Activations. With be responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction abilities Experience in a call center or customer service role is a plus
existing clients are satisfied with the products and service
Collect and deliver samples for colour matching
Network with other service providers in the industry to obtain information
countries to visit clients, when required
Provide training and assessments to operators and new paint plant
support their bottom line. We cater for a variety of services to provide a comprehensive, tailor-fitted approach experience that will compliment clients' products and services in further promotion and market penetration to satisfaction of customers and staff alike. Personalized service excellence is our core. Operational consistency systems, Private bus operators to digitize their services to become more efficient, Corporations to create access essential services like healthcare ○ Provide information on how the service operations and use
successful customer-facing agents to deliver the best service in the insurance industry • Manages people related absence and attrition within the team to ensure service level contributions are met/exceeded • Manages written correspondence • Ensure efficiency of service productivity and performance in the contact centre own competencies • Deliver exceptional customer service that exceeds customers' expectations through proactive order to drive and achieve relevant product and service targets • Completed Matric (Grade 12) • 2-3 years'
South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' communication and improving their new business, servicing and claim journeys. • Champion the Customer Experience experience in working with client and/or intermediary service providers. Your knowledge: • Sound knowledge of
South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' communication and improving their new business, servicing and claim journeys. • Champion the Customer Experience experience in working with client and/or intermediary service providers. Your knowledge: • Sound knowledge of