REGIONAL SERVICE CONSULTANT
MINIMUM QUALIFICATIONS AND EXPERIENCE< />Minimum 3 years of experience in a customer service orientated environment within a medical scheme
Responsible for excellent service delivery to members, advisors, providers and suppliers
The following replacement position exists in the Johannesburg branch. Closing Date 26 April 2024. Loanset Bookings To ensure that all loan set bookings are received timeously and in the correct format from the respective sales teams. Loan set booking forms must be completed for every booking receive
Daily
quickly and appropriately. Contacting emergency services (police, fire, medical) when necessary. Communication: incidents, observations, and activities. Customer Service: Assisting visitors and employees with directions or any irregularities. Training and Education: Participating in ongoing training to stay updated on security
various systems/processes to gather data (e.g. Long Service Awards, Retirement Schedule, Co-Morbidity Schedules for review. Training and Development Arrange training where required and ensure service providers are Assist with updating /capturing of training (internal / external) on training schedule. Request GL from finance documents are included in ops file. Request internal training registers from divisions monthly and ensure supporting included in ops file. Update training matrix related to compliance training (i.e. Fork lift / Dangerous
various systems/processes to gather data (e.g. Long Service Awards, Retirement Schedule, Co-Morbidity Schedules for review. Training and Development ▪Arrange training where required and ensure service providers are ▪Assist with updating /capturing of training (internal / external) on training schedule. •Request GL from finance documents are included in ops file. •Request internal training registers from divisions monthly and ensure supporting included in ops file. ▪Update training matrix related to compliance training (i.e. Fork lift / Dangerous
various systems/processes to gather data (e.g. Long Service Awards, Retirement Schedule, Co-Morbidity Schedules for review. Training and Development ▪Arrange training where required and ensure service providers are ▪Assist with updating /capturing of training (internal / external) on training schedule. •Request GL from finance documents are included in ops file. •Request internal training registers from divisions monthly and ensure supporting included in ops file. ▪Update training matrix related to compliance training (i.e. Fork lift / Dangerous
various systems/processes to gather data (e.g. Long Service Awards, Retirement Schedule, Co-Morbidity Schedules for review. Training and Development Arrange training where required and ensure service providers are Assist with updating /capturing of training (internal / external) on training schedule. Request GL from finance documents are included in ops file. Request internal training registers from divisions monthly and ensure supporting included in ops file. Update training matrix related to compliance training (i.e. Fork lift / Dangerous
aids, as well as minor repairs on hearing aids - training will be provided Assist with marketing initiatives relationships with patients and excellent customer service Overseeing the general housekeeping of the practice
aids, as well as minor repairs on hearing aids - training will be provided Assist with marketing initiatives relationships with patients and excellent customer service Overseeing the general housekeeping of the practice