Inbound Call Centre For Mtn%2Ccell C%2C Telcom And Vodacom Jobs in Cape Town
Customer service / support
- Clicks Group Limited (2)
- Corporate Placements (2)
- Time Personnel (2)
- Old Mutual Mfc (1)
- Last 7 days
Call Centre Supervisor
Cape Town City Centre
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >
- Supervise and manage a team of call centre agents.
- Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
- Ensure adherence
- Prepare reports on call centre performance metrics, including call volume, response times, and
share this job on whatsappClient Contact Centre Service Administrator NEW
Cape Town City Centre
R11000 Monthly
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Position Available: Inbound Client Contact Centre and Correspondence Administrator
inbound calls and web touchpoints to deliver exceptional service
Client Service Administrator
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Client Service Administrator Cape Town
Corporate PlacementsCape Town Region
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will
Customer Liaison / Sales Administrator NEW
Cape Town City Centre
Manager
Customer Liaison / Sales Administrator NEW
Time PersonnelCape Town City Centre
Branch Manager Assisting customers with orders inbound and outbound Invoicing of orders and sending for
Customer Liaison Montague Gardens NEW
Time PersonnelCape Town City Centre
Branch Manager Assisting customers with orders inbound and outbound Invoicing of orders and sending for
Helpdesk Operator Cape Town NEW
Clicks Group LimitedCape Town City Centre
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
Helpdesk Operator NEW
Clicks Group LimitedCape Town City Centre
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
Tech Support Customer Service Representative
Cape Town City Centre
customer call backs to provide an update on the progress of the query
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