standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
RESPONSIBILITIES:
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with general information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc
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Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
information / enquiries
team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities: