standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter positions within the call center based on job descriptions provided by hiring managers or HR department. qualifications, and performance. Application Tracking: Managing applicant tracking systems or databases to keep efficient process for both candidates and hiring managers. Feedback: Providing feedback to candidates on improvement. Collaboration: Collaborating with hiring managers, HR, and other team members to understand hiring
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have Purpose of the Job: To efficiently control and manage the entire file process for international trades industry. This includes overseeing sailing schedules, managing bookings with shipping lines, handling necessary 1-2 Years experience in the shipping industry. Manage and monitor bookings with shipping lines, including – verbal & written. Organization and time management skills. Ability to work in a fast-paced, demanding
Years experience in the shipping industry.
Outbound Consultant - Insurance
To support the goals and objectives of the campaign
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
Description Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring professional and ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally