standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate :
The Call Centre Operator will be responsible for operating and ordering for products Service
RESPONSIBILITIES:
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with English and Afrikaans) Ability to work with and manage different types of personalities to get the right
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any
Description The Call Centre Operator will be responsible for operating and ordering for products. The Customer Service Qualification in Supply Chain Management / Logistics advantageous 3-5 years working experience Responsibilities: Operate Call-centre to receive and optimise orders Co-ordinate orders and manage and communicate vehicle utilization and submit to the Logistics Manager by deadline times Proactively work with clients
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have have a Quality Assurance certificate Team management Customer Service Quality Assurance Matric / Grade 12
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter positions within the call center based on job descriptions provided by hiring managers or HR department. qualifications, and performance. Application Tracking: Managing applicant tracking systems or databases to keep efficient process for both candidates and hiring managers. Feedback: Providing feedback to candidates on improvement. Collaboration: Collaborating with hiring managers, HR, and other team members to understand hiring