Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance in a 2IC or team leader role within a large contact centre Excellent interpersonal communication skills
seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound To verify and update if necessary all personal contact information for clients including the Medical Aid and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R11 000 - R16 000 - Monthly
processes and providing professional support and consultation to customers and staff. Minimum Requirements
Duties will include: Act as the primary point of contact for clients throughout the onboarding process Guide
Duties will include: Act as the primary point of contact for clients throughout the onboarding process Guide
processes and providing professional support and consultation to customers and staff. Minimum Requirements
Reference: DUR002112-CW-1 DUR002112 – EXPORT CONTROLLER –PROSPECTON Please note this is not a call center position- do not apply if you do not have experience in freight forwarding and exports Purpose of the Job: To efficiently control and manage the entire file process for international trades
Join our dynamic team at Freddy Hirsch as an Outbound Warehouse Supervisor. We are seeking a highly skilled skilled individual to oversee our outbound warehouse operations and drive efficiency in our supply chain
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON
To plan inbound and outbound trips by optimally allocating vehicles and trips ensuring the required deliveries